I’m no positive who to ship this concept to…This is actually the only e mail I could find. I felt that eighty five% from the brokers Doing the job in between LGA and JFK between eight/nine and eight/10 ended up really unfriendly. My spouse and I had been scheduled to fly from LGA to CMH 8/9 to the 6pm flight. Because of weather it had been delayed and immediately after sitting to the Tarmac for over 2 hrs was in the long run xld. Understandable. I will say the flt employees was extremely accommodating, friendly and pleasurable. However when we waited in line we were being eventually handed new boarding passes with absolutely nothing reported by The person wearing a vest Having said that “supervisor”…he did say This can be the 1st and only solution (8/ten at 815pm). We took it and stayed at the airport to see about standby solutions the next early morning when gate brokers returned. When the agents returned (we if system had been awake 24 hrs at this time) they shocked us by stating that our alternate return was booked outside of JFK not LGA…awesome of SOMEONE to tell us this vital element!
My problem was a bag that was overweight. One lady saved stating I could only take 50 lbs, regardless if I told her I was happy to pay for overage charges. This other lady was not as well helpful. Nevertheless, Nina Kong went actually away from her approach to help me… contacting for data, hunting issues up…she even helped me shift the bag to a safe place whilst I went by it to determine if I could rearrange and pull some body weight out.
When there was about a fifty percent hour to land I noticed the flight attendant who observed us be guided to seat there, Mrs Fatima, she remenbered in the exact same moment And that i simply call him and she recurring that we actually really should be there. In this second he reported “you should, don´t fret, I´m not apprehensive any more, so that you shouldn´t be anxious anymore”.
Our Good friend experienced now missed her full shift at function and we have been pretty upset. Her cell phone was jogging minimal as we had spent the whole afternoon to the phone together with her as well as the Airways examining in on our son. She was instructed to attend, so she did.
3) May perhaps five at HPN we experienced to search out chair…woman attendant couldn't press passenger up ramp onto plane, so he walked…..When we arrived at ORD we had to find chair at another gate….
My spouse and I had top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We ended up purported to arrive in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an complete nightmare. We had been delayed, had a crew change, no drinking water or ice, etcetera.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
LIES. American Airlines has lied to me repeatedly. My bag did not get there with the airport. I had been looking ahead to an prolonged timeframe for the carousel and no bags arrived out for my flight. Nor did any individual from your baggage Workplace that had a clear look at with the carousel arrive out to say almost nothing can be coming. I checked within the Business office they usually then mentioned there was NO Purpose why my suitcase shouldn’t have arrived. They had been to ship my suitcase to me at my hotel. At 2:24 PM I been given a mobile phone contact from a recorded message indicating my bag was picked up and could well be sent in just six hrs. LIE. I called the delayed baggage selection and was explained to it was picked up at 3 PM and would be sent inside of six hrs. LIE. I checked on line this evening and it claimed it was picked up at 3 PM and could be shipped in six several hours. LIE.
Unfortunately as a consequence of weather I had been unable to get out on the tri metropolitan areas by the due date this earlier week. Nevertheless I am quite frustrated with American Airways consumer service.
This can be my 1st experience with American Airlines and it's been the worst! My best friend And that i took a getaway to St. Maarten and there has been absolutely nothing but hassle For the reason that return flight. To start with, they couldn’t discover her reservation and tried to expenses her $1,100 for just a flight she presently paid for. Then, I used to be pressured to buy a 2nd checked bag, Whilst I've Usually been ready to examine the bag. Soon after, my flight (2119) was read more delayed for over an hour. NOW I'm on my connecting flight from MIA to ATL which flight is delayed over an hour or so. Does The united states Airlines notice We have now lives…friends and family buying us up from your airport?
I am so amazed by Tracy Miller from the reservations Office. I accidentally booked a flight to the wrong area and was freaking out, and she or he labored with me to not only get me to the right vacation spot and also observed a similar price tag.
In April 2014 I had been given a voucher for assisting by having an ill client on among yur flights. Sadly resulting from some unforeseen circumstances I haven't been capable to make use of the voucher.
The last two moments I have flown on American Airlines from BWI to MIA my precheck clearance has not demonstrated on my ticket. Once i have spoken to shopper service I am dismissed with “It is just a glitch”.
I would love an deal with to mail a letter to American Airways Shopper Service, And that i hope you can reply with this particular deal with.